Help Desk

If you are a SMILE contributor or potential contributor, your first stop should be the About Contributing Activities page. There you'll find links to everything from our online cataloging tool (sign in as a guest and poke around) to SMILE FAQs to our Guidelines blog, which has detailed information about each metadata field in our cataloging system.

If you still have questions, email the Cataloging Help Desk to schedule a one-on-one phone help session. Make sure to tell us in the email what you'd like help with! No question is too big or too small.

If you are a SMILE user and need help with the website, peruse the First Time to SMILE?
page, which walks your through creating an account and gives tips on how to effectively search the site.

Still have questions about the site? Please email our User Help Desk.